Falken Terms of Service
Who provides the service
Falken is an independent China procurement coordination service for business buyers. Falken operates separately from manufacturers, brand owners and their sales channels.
Website inquiries and quotes
Catalog entries and illustrations are references for inquiries. A website submission is a request for review. Any paid coordination work, purchase commitment, deliverable or deadline depends on the parties' written agreement. Confirm current specifications, quantities, named trade terms and supplier quotations before placing an order.
Who is responsible for checks and handoffs
Suppliers remain responsible for their products, specifications and manufacturing evidence. Inspectors and laboratories remain responsible for their own work and reports. Buyers determine fitment and applicable market requirements with their technical advisers. Freight carriage and customs clearance are handled by the carrier, forwarder or broker under their respective arrangements.
Submitting a brief
Submit accurate business contact details and specifications you have permission to share. For questions about an inquiry or the scope of coordination, use the contact page. The Privacy Policy explains how submitted information is used.